Privacy Policy

When you submit a quote request or contact us, we collect the details you provide: your name, phone number, email address (if given), service address, the items you'd like hauled, any notes, and any photos you upload.

We also receive basic technical data automatically, such as your IP address, browser type, and pages visited, through standard web analytics.

Photos you upload or text are used only to estimate your quote and plan the job. We don't publish your photos or share them publicly without your permission.

We use your information to prepare and send quotes, schedule and complete pickups, communicate with you about your job, process payment, and improve our service. We do not sell your personal information.

By giving us your phone number, you agree that we may text you about your quote and job (for example, to send a price, confirm a time, or share an after-photo). Message and data rates may apply. Reply STOP at any time to opt out of texts.

We share information only with the service providers that help us run the business — for example, our email provider for sending quote notifications. Reusable items may be delivered to donation partners; if you request a donation receipt, the partner may issue it in your name.

We may also disclose information when required by law or to protect our rights, property, or safety.

Our site may use cookies and analytics tools to understand how visitors use the site and to improve it. You can control cookies through your browser settings.

We keep quote and job information for as long as needed to provide our service and meet legal, tax, and accounting requirements, then delete or anonymize it.

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing texts or emails at any time. California residents have additional rights under the CCPA, including the right to know what we collect and to request deletion. To make a request, contact us using the details below.

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

Questions about this policy or your information? Reach us anytime.

Revive & Thrive Junk Removal · Reviveandthrive.contact@gmail.com · (831) 235-8146 · Serving Monterey County, California.